Terms & Conditions

Shipping Policy:

We offer free shipping via UPS Ground/surepost.

Orders ship 1-3 business day from receipt of order.

We will provide you the shipment tracking information the day your order ships.

Please provide a physical address for shipping, as we are not able to ship to a PO Box.

Please be aware shipping is only available to the 48 contiguous United States.

Cobrarope ships Monday through Friday excluding holidays.

 

Return Policy:

If you are not satisfied with your product, you may return your purchase for a full refund within 30 days of receiving your order. We will only accept returned product in its original, unused condition.

In order to start your return, please contact us at sales@cobrarope.com to be provided an RMA number and shipping address. This RMA number must be noted on the box you are shipping back so we can associate it with your order.

Customers are responsible for the shipping cost of returns, except in the case where the return is due to our error.

Your refund will be issued once the product is received and confirmed in original condition and length.

 

Payment policy:

The following payment methods are accepted on cobrarope.com:

  • ·         Credit cards: Visa, MasterCard, American Express and Discover
  • ·         Debit cards: Visa, MasterCard and American Express
  • ·         PayPal: Must be a US account

 

Cobrarope does not accept purchase orders, cash, checks or money orders. Cobrarope does not offer Layaway or COD services.

To pay with a non-US credit card, proceed to checkout, toggle the billing country from “United States” to your billing country and enter the billing information.

A US shipping address is required to complete the order. Cobrarope does not ship outside the 48 contiguous United States.

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